Other BT PLC sections

Asia, Middle East & Africa

We’ve been in Asia, Middle East & Africa since the 1980s. Our operations involve over 5,000 employees helping customers from offices across Asia Pacific in Australia, China, Hong Kong, India, Indonesia, Japan, Malaysia, Singapore and South Korea, three regional hubs across Middle East and Africa, as well as service centres, security operations centres, research and innovation centres and customer experience centres.

We serve global multinational organisations around the world with our security, cloud and networking services. Our unique breadth of scope, reach and capability helps our customers solve their business communications requirements on a global scale.

We offer global networked IT services, supporting the local operations of global multinationals as well as locally based multinationals.  


We’ve been operating in Australia for 30 years. In 2017, we opened a cyber security R&D facility in Sydney, which is part of the expanded Security Operation Centre. The areas of expertise in the R&D facility include cyber security, machine learning, data science analytics and visualisation, big data engineering, cloud computing, data networking, and the full life cycle of software engineering.


We’ve been in India since 1987, with offices in New Delhi (our headquarters), Bangalore, Mumbai, Pune, Gurgaon and Chennai. Our operations support some of the world’s largest Indian and multi-national organisations, and also provides services to BT in areas such as contract delivery, customer service, network engineering, data analytics, HR, billing and procurement.

Middle East and Africa

We’ve been present in the Middle-East and Africa since the 1980s and support customers from three regional hubs in Istanbul, Dubai and Johannesburg. We also operate EBTIC, an innovation centre in Abu Dhabi, in co-operation with Etisalat and Khalifa University. 

North East Asia

With Hong Kong serving as the Asia-Pacific, Middle East and Africa headquarters, the North East Asia region holds great significance for us. We are the first international provider to receive domestic nationwide telecommunications service licences from the China Ministry of Industry and Information Technology, a China nationwide Domestic IP-VPN licence and China nationwide Internet Service Provider (ISP) licence.

South East Asia

We’ve been operating in South East Asia for over 30 years and have offices in Singapore (our headquarters), Kuala Lumpur, Jakarta, Bangkok, Ho Chi Minh and Manila. The vibrant market in Southeast Asia continues to provide organisations with huge possibilities for growth.


BT around the world